SHIPPING OPTIONS

DELIVERY TIME

Delivery time = order processing time + transportation time

Please contact our customer service for express shipping. Please be noted that international shipping can not be upgraded.

AUTOMATIC RETURNS

1. If the signature service is requested , there will be a $8.95 shipping cost ($29.89 for international orders ) for reshipment if the package is returned back to sender.

2. If the signature request is waived or you have signature exemption agreement with FedEx, DHL or TNT, ATOZWIG will no longer be responsible for any lost or damage of the package.

3. All the international shipping orders and orders with high value products are signature requested.

4. All the automatic returns will incur a 15% restocking fee for monetary refund.

FORCE MAJEURE DELAYS

Here at ATOZWIG, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.

INTERNATIONALS SHIPPING TAX

If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. ATOZWIG is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.

MILITARY ADDRESS

Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.